If you couldn't find the renewal type that you were looking for, why not add a new one. It's simple and easy. 


Adding a new renewal type


Step 1. Go to <Service and Maintenance> module on main menu.


Step 2. Go to <Service/Renewal types


Step 3. Choose 'Renewal Type' from the drop down as in the following screenshot. You get to see all the renewal types created so far. 



Step 4. Click on 'Add New' link from right hand side panel of the page and you get a pop-up as followed. 


Step 5. Define the new renewal type with details viz., Name, description etc.


Step 6. Save the new renewal type and you're done. Now, you could schedule reminder for the newly created renewal type.