support

Basics on GPS/GLONASS 7

• What is GPS
• Does weather affect GPS reception?
• What happens when the GPRS enabled sim card placed in the tracker goes out of coverage area?
• Do I require a 3G or higher connection for GPS tracking?
• How accurate is GPS data? Can GPS tracking be done everywhere?

View all 7

Web browser issues 6

• Why and how do we clear cache/history from browsers?
• How to clear cache/history from Google Chrome?
• How to clear cache/history from Mozilla Firefox?
• How to clear cache/web history from Internet Explorer(IE)?
• How to clear cache/history from Safari browser?

View all 6

About AVLView 10

• How large (or small) of a fleet does this support?
• How frequently shall I get updates on my vehicles’ location?
• I use a laptop @ work and a pc @ home and an iPad while travelling; do I need to install AVLView on all the three devices?
• What's the difference between PRO & LITE?
• How is AVLView beneficial to my business?

View all 10

Devices 5

• How to install Ruptela GPS tracking device?
• What if someone manually tampers or remove the device from my vehicle?
• How to configure Ruptela FM Eco4+ GPS device?
• What is the function of an automatic vehicle locator (AVL)?
• Is it easy to find out a vehicle installed with GPS tracking device?

AVLView Pricing 3

• Do I have to pay anything extra other than stated above on the quote that I receive? Any hidden charges involved?
• Why do we pay annually for the cloud based software/service?
• What happens after the first year? What do I pay?

GPS device installation 4

• If the GPS antenna needs to point skywards-- how can this be done without the knowledge of the driver?
• How long would it take to arrange GPS device installation once my order is placed?
• How can I convince my drivers to get used to GPS vehicle tracking technology? They may quit if I install GPS tracking devices, can you suggest a way to handle this switch-over with ease?
• Can I know more about AVLView GPS device installation process?

Arabic 0

All about your oneview dashboard 0

Live & historical vehicle tracking 7

• Can I track multiple vehicles at a time?
• Is it possible to share the vehicle location with someone who doesn't have an AVLView account?
• How can I view the history of my vehicle?
• Which history mode should I opt for quick access?
• I need to view the history for a custom time period that I give

View all 7

Service & Fuel Entry Log 4

• Why and how to add a fuel entry log?
• Can I enter refuel details for a month together?
• How to add a service entry?
• Help me log a few service entries together!

Service & Renewal reminders 5

• Help me receive a periodic maintenance reminder on my mobile!
• How's a vehicle renewal reminder different from periodic service? How can I set one?
• Add a new service type to the service reminder list
• Add a new renewal type to the renewal reminder list
• What are service categories?

Managing vehicle groups 0

Manage app users 0

Manage drivers 0

Understanding roles & privileges 0